Data protection policy

How and what type of personal data do we collect?

Information you provide to us

We collect and process personal data that you provide to us, such as when you visit our website, purchase a product or service, contact us, or use our digital channels. These details are typically necessary to provide a product or service you have ordered, such as name, address, and social security number.

Information collected when you use our services

When you use our digital channels, such as websites and social media, we record information about your usage. This includes the services you use, the pages you visit, and your behavior on the website. We may use tools like Google Analytics to collect information, which may include operating systems, browser versions, IP addresses, cookies, and unique identification files. You can configure your browser to determine the type of information collected through cookies.

Information from other sources

In some cases, we may obtain information from other sources, such as partners, subsidiaries, and other suppliers. We may also collect and update your address details through third-party address update services.

Why do we process your personal data?

We primarily process your data for the following purposes:

• Administering and providing our services and products
• Managing customer service issues and other inquiries
• Providing information and marketing goods and services you may be interested in
• Improving our services and products, e.g., by researching and evaluating customer satisfaction, the market, or website usage

What is our legal basis for processing your personal data?

To process personal data, there must be a legal basis. We process personal data based on the following grounds:

• When processing is necessary to fulfill a contract we have with you, such as providing or administering a service you’ve purchased
• When processing is necessary to comply with a legal obligation, such as accounting obligations
• When we have a legitimate interest in processing your personal data, such as responding to inquiries about goods or communicating with you about similar goods and services you’ve previously purchased
• When processing is permitted based on your consent

How long do we retain your data?

Your personal data is processed only for the time necessary for the purposes for which it was collected. For example, we may retain the data longer if required by law or to protect our legal interests, such as during a legal process.

Profiling

If you are our customer, we may analyze how you use our website, the products and services you are interested in, newsletters you interact with, and events you have registered for, along with information about your purchases. We do this to provide you with personalized offers on our products and services. You can object to the processing of personal data through profiling by contacting us.

Who may we share your data with?

We share your personal data with selected partners regarding our goods and services. To send relevant offers to you, receiving companies may also process your data. The company receiving the data is responsible for processing your personal data for these purposes.

We may share your personal data with companies and suppliers that provide services to us, such as handling mailings, delivering goods and services, communicating offers, providing IT systems, and conducting customer analyses. These companies may only process your personal data according to our instructions and may not use your data for their own purposes.

We may also share the personal data necessary to establish, assert, and exercise our legal interests, such as with debt collection agencies.

We may share your personal data if required by law or regulatory authority, such as if we are obligated to provide information to the Tax Agency for accounting reasons.

Where is your data processed?

As a general rule, your personal data is processed within the EU/EEA. If we use service providers that transfer your personal data to countries outside the EU and EEA, we will take measures to protect your personal data in accordance with applicable legal requirements. For example, we may require guarantees from the provider that they will protect the data in accordance with the applicable data protection rules. If you want to know more about the protective measures we have taken, feel free to contact us.

Your rights

Correction and access to your personal data

As a registered individual, you have the right to request correction of inaccurate data or change the personal data you have provided. You also have the right to access the personal data we have registered about you by requesting a so-called register extract.

Withdraw consent with future effect

If we process your personal data based on your consent, you have the right to withdraw your ongoing consent at any time concerning future processing.

Object to processing

You have the right to object to processing based on a legitimate interest. You can opt-out of advertising and communication mailings at any time. You can unsubscribe by clicking a link in the relevant communication or by contacting us.

Deletion

Under certain circumstances, you have the right to have your personal data deleted. However, this does not apply if we are, for example, legally obligated to retain the data.

Restriction of processing

You may also have the right to request that the processing of your personal data be restricted. If you request a restriction on the processing of your data, it may mean that we cannot fulfill our possible obligations to you during the time the processing is restricted.

Data portability

If you want to move your data from us, you also have the right to receive a copy of the personal data concerning you collected in a structured, machine-readable format. This right only applies to data you have shared with us.

Special about cookies

We use cookies and similar technologies to provide you with the best possible user experience when you visit some of our digital platforms. Cookies are small text files that are stored on your computer and contain data from websites you have visited. The purpose is to give our visitors access to various features, facilitate browsing, and interaction with our websites. Learn more about cookies on the Post and Telecom Agency’s website

Two types of cookies

There are two types of cookies:

• A session cookie stored temporarily in the computer’s memory while the visitor is on a webpage. It disappears when the browser is closed.
• A persistent cookie remains on the visitor’s computer until it is deleted.

Use of cookies

If you decline cookies on our websites (which you can do through your browser settings), it may affect several services and features on the website.

Our cookies help us to:

• Improve the user experience on the website
• Save your settings from one visit to the next
• Enhance your loading time and security when using the website
• Identify browsing patterns and identify issues with our websites

We do NOT use cookies to:

• Store personal information about you without your consent
• Collect sensitive information
• Forward personal information to third parties

Analysis function

Web analytics tools such as Google Analytics are used on this website, and cookies record information on an aggregated level about how visitors use the website. The information includes the number of page views, where visitors come from, and the number of visits for the purpose of improving the website and providing a good user experience. The information is anonymized.

Complaints regarding our processing of your personal data

If you are dissatisfied with how we process your personal data, we ask you to contact us directly first; our contact information is found at the bottom of this policy.

If you are not satisfied with how we handle your feedback, you can file a complaint with the relevant supervisory authority, currently the Data Inspection.

Contact information for the data controller

Linjemontage i Grästorp AB, organization number: 556464-7575.

Linjemontage Service Nordic AB, organization number: 556611-4830.

Address: Järnvägsgatan 20, 467 40 Grästorp. Phone: 0514 – 587 30.

Linjemontage is the data controller and is therefore responsible for the personal data we process.

For questions about data protection or to exercise your rights as described above, you can reach us most easily at: lmgdataskydd@linjemontage.se

Changes to the privacy policy

We reserve the right to make changes to our privacy policy. You will always find the latest version on the website.

Last updated: 2021-09-01